Case studies

This section is one of two (see also good ideas) that allow users to see what the strategic management of knowledge looks like in practice, using the capability model as a framework.  The BC Forest Service and BP (formerly known as British Petroleum) provide two case studies – one in the public sector, the other in the private sector – of how similar knowledge management concepts and tools can be applied in different settings. 

Note: We did not conduct a full review or audit of either of these entities to learn about their knowledge management practices. Rather, we describe their practices as relayed to us through secondary source research and, in the case of the BC Forest Service, through ministry documentation and discussions with staff.