- Staff's roles, responsibilities and accountabilities and how those relate to the rest of the organization are clearly defined.
- A strong internal control environment with processes and measures that are aligned with the external accountability framework is created.
- Actions already completed are reported and discussed, and stakeholder input is sought to help plan and carry out new activities.
- Staff are held accountable to the governing body, but the governing body's responsibilities to staff are also acknowledged.
- Clear policy is implemented on when and how the governing body will consult and involve staff and their representatives in decision-making.