The maturity matrix

The maturity matrix provides a brief description of four different maturity levels (baseline, getting-started, improving and advanced) related to the five areas of the capability model (Leadership and Strategy, Networks and Communities, Experiential Learning, Knowledge Base and Culture). It can be used by organizations to understand where they are starting and what areas to focus on to enhance their knowledge management capability. It is also a useful document to review prior to completing the interactive self-assessment.

Download the maturity matrix.